Turning your strategy into a story

One of the most important roles for Internal Communications in business is translating organisational strategy into a digestible narrative for employees. Most successful businesses will have a clear roadmap to what success looks like in the mid to long term. Sharing that roadmap with employees and engaging them on how they fit into it and … Continue reading Turning your strategy into a story

Communicating bad news internally: 5 top tips

One of the key roles of Internal Communications is to provide advice and expertise on how to position messages to employees. When a business has negative news to communicate this may impact on engagement and moral: and that is when Internal Communications steps in to demonstrate its value. One of the key misconceptions that employees … Continue reading Communicating bad news internally: 5 top tips

Guest Blog: 5 ways HR can directly improve revenue growth and margins

The following article is by Ruth Gawthorpe. Ruth is an experienced HR & Transformation Director who has worked across a wide range of industry sectors. Getting the best value from your people requires a concerted and strategic effort from today’s HR professionals combined with the ability to have a strategic influence over other business leaders. … Continue reading Guest Blog: 5 ways HR can directly improve revenue growth and margins

Leadership Communications

Fairly often in an organisation the strength of your communications will be defined by your leaders. Ultimate accountability for communications is the responsibility of the CEO. There are some leaders that are natural communicators; and are at ease working with a communications function to drive good organisational communications. But, there are also leaders that are … Continue reading Leadership Communications

Internal Communications & Innovation

“The journey to organic growth in any organisation will be driven by innovation” Innovation is a word that is used frequently within business. It is the ‘gold dust’ that separates success v’s failure or progression v’s stagnation or digression. Whilst innovation is something that every business pursues, it isn’t something that every business finds. In … Continue reading Internal Communications & Innovation

Building a culture from scratch

The identity of your business will be defined by your organisational culture. Culture and identity is essentially the same thing: both define what your business stands for and the way it interacts with its stakeholders. How you position your business to stakeholders will be influenced by your culture; it is the driver behind reputation, brand, … Continue reading Building a culture from scratch

Managing change: 5 top tips

Change management is one of the fundamental pillars of an organisational journey. It can make or break your strategy. How effectively organisations manage change will be the single biggest influencer in trust between the Leadership and its stakeholders and employees. In the current economic climate; change is embedded into organisational psyche. The path to a … Continue reading Managing change: 5 top tips

The six drivers of employee engagement

Employee engagement is a very subjective concept; what drives engagement can be unique to the culture of any particular organisation. That makes defining engagement a challenge; and also understanding the drivers that will influence engagement. Broadly speaking; my definition of engagement can be classified as the ‘relationship between a business and its people’. Within that … Continue reading The six drivers of employee engagement

Where does Internal Communications add value?

It is often recognised as an intangible business function and the added value of internal iommunications is incredibly difficult to quantify. In recent years methodology has improved in putting more data behind the impact of internal communications; most notably the link to employee engagement. But the internal communications function can add significant value to business … Continue reading Where does Internal Communications add value?